In today’s times, messaging and collaboration services in an IT environment is more than just a way of communicating via e-mails or being mere commodities for most enterprises. It is more about being a collaborative effort for decision-making and development, in turn, helping organizations achieve greater productivity during client interaction.


How WAGELA Simplifies Messaging and Collaboration Management


Through a suite of offerings including cloud evaluation of workloads, suitable messaging & collaboration solutions, as well as, design and migration professional services, we at ChongZan (Shanghai) Network Technology Co.,LTD, (WAGELA) can help you create messaging and collaboration services that help you meet your organizational needs.


  • We build, operate, and provide our professional messaging and collaboration services on platforms such as Cisco, Citrix, Microsoft, VMware, and others
  • We offer industry standards-based messaging and collaboration solution that simplifies and accelerates the integration and management of data distribution in IT environments
  • We engage in the e-mail and IM operations, collaboration services, platform migration, hosted messaging solutions owning the entire messaging stack ranging from operations, hosting, hardware, to maintenance. All these services are offered to our clients and customers on a per mailbox model approach

For IT organizations it is becoming increasingly significant to integrate and deploy Service Oriented Architectures (SOA) and messaging infrastructure-based solutions to provide scalability, reliability, and performance needed to meet various business demands. WAGELA can help you efficiently manage your IT environment providing flexibility and reliability to your workforce while allowing you to accrue several benefits of as many, or as few, of our Messaging and Collaboration Services to achieve your set goals.

Our Service-rich Messaging and Collaboration Services includes the following:

  • We offer Integration, Consolidation, Optimization, and Migration of Collaboration Servers
  • We completely Assess your current Messaging Infrastructure and create an effective Messaging Strategy aligning your business needs
  • We perform Traffic Optimization, Capacity Planning, and Load Balancing activities
  • We help you Integrate different Messaging Systems and link your Business Units
  • We offer Contingency Services including Recovery Planning, Backup, Virus, and Data Decay

       

Our Service Offerings:

  • Analyzing the Current Solution
  • Designing Brand New Messaging and Collaboration Solutions
  • Preparing the Road Map for Message Migrations and Implementation
  • Monitoring Day-to-day Administration including Remote Monitoring
  • Message Alerting and Escalation
  • Ticket Resolution
  • Hosting Server Infrastructure

Through these services, WAGELA helps you manage your current workplace environment, providing flexibility to your workforce resulting several business benefits.


Value-Adds:

  • WINDOWS MIGRATION AND DIRECTORY SERVICES
  • ENTERPRISE MESSAGING SERVICES
  • MICROSOFT SHAREPOINT INFRASTRUCTURE SOLUTION
  • MICROSOFT LYNC IMPLEMENTATION AND SUPPORT
  • OFFICE 365 IMPLEMENTATION AND MIGRATION