As PCs have become an integral part of every business, especially in the IT sector, any downtime, faults, or day-to-day issues can severely impact your business operations and slacken user’s or company’s productivity. In order to avoid such setbacks, having efficient and immediate IT desktop support is paramount.
         
         ChongZan (Shanghai) Network Technology Co.,LTD, (WAGELA) is a key player in this domain. Our managed desktop services focus includes administering client’s network operations, servers, desktop computers, laptop, or any other computing devices to optimize, improve and enhance application support & delivery. Our services and effective suites thrust our clients’ core business focus helping them handle their operations without worrying about the IT support, security, compatibility, or protecting their network infrastructure.

Reliable Desktop Support Team

We have a certified team of engineers and experts who have the capacity to provide effective resolutions and recommendations with economical solutions for all kinds of hardware issues with your computers. Through thorough assessment and investigation, our staff can provide recommendations for you to use in the future and resolve your issues. Our experts can monitor the installed software, security patch status, as well as, anti-virus protection on all PCs and laptops to proactively resolve any issues. We also provide remote and on-site support for all desktop PC’s 24×7 and 365 days a year.

Desktop Support Services include:

  • Fully managed desktop solutions
  • SLA-driven desktop support for remote, on-site, and off-shore locations
  • Support for all Microsoft Office, Windows, and Server environments in addition to Linux systems

All desktop support services are backed by ChongZan (Shanghai) Network Technology Co.,LTD’s enterprise-leading service level agreements and professional sound managers who are dedicated to looking after your staff and business needs.